Frequently Asked Questions
- How can I pay water bills online?
- You can get more information at www.houstonwaterbills.org.
- How can I pay city fees online?
- You can get more information at www.houstoncityfees.org.
- How can I get permitting information online?
- You can get more information at www.houstonpermittingcenter.org.
- Where can I find a map of Houston divided by ZIP Codes?
- That page is https://www.houstontx.gov/zipcodes.html
- Can I view City Council meetings on the Internet?
- Yes, you can find that via www.houstontx.gov/htv.
- Where can I find public transportation information?
- We have light rail information on our site, or you can go to www.ridemetro.org.
- Where can I learn more about the local toll roads?
- You can use your EZ Tag for both the Houston and Dallas toll road systems.
- Where do I vote?
- Voting locations, ballot information and more is available at www.harrisvotes.com.
- What are the trash pickup dates in my neighborhood for recycling, garbage, and junk waste?
- The following links go to Recycling, Garbage, and Junk Waste Pickup Schedules. We also have a separate page for Holiday Trash Pickup Schedule.
- Can I adopt a stray animal from a city shelter?
- Yes, we have the following link for BARC.
- Where can I find Houston's "Pooper Scooper" Ordinance?
- In our Code of Ordinances, Chapter 6 (Section 6-24)
- How do I register as a City Supplier and/or an MWDBE?
- You can see information on this via the links for Register as a City Supplier and MWDBE Directory Information.
- How can I get a handicap parking sticker for my car?
- These stickers are administered by the State of Texas. You can get more information from our Mayor's Office for People With Disabilities, and the City of Houston Parking Management Division.
- Does the City administer Driver Safety Courses for those who get traffic tickets?
- The Municipal Courts Dept. has the information you need for the Driver Safety Course.
- How do I form a Civic Club?
- Information on How to Form a Civic Organization is available via the Mayor's Assistance Office.
- Where can I get marriage certificates and divorce decrees?
- This is administered by the Harris County Clerk's Office.
- How do I contact Mosquito Control?
- This is administered by Harris County Public Health & Environmental Services.
- What are the school districts in the greater Houston area?
- Our site provides you can find a list of area independent public school districts.
- How can I apply for a DBA?
- This is also administered by the Harris County Clerk's Office.
- Where can I get a passport?
- The U.S. State Department's Houston Passport Agency is located at 1919 Smith Street, Suite 1400 in downtown Houston. Appointments are required and are free of charge.
- Where online is Houston's Chamber of Commerce?
- It's known as the Greater Houston Partnership, at www.houston.org.
- How do I report a street light outage?
- Via the Report a Street Light Outage page of the CenterPoint Energy Website.
- What are the City's and County's property tax rates?
- They can be found via the Harris County Appraisal District